Does Springmaid allow pets?

Pets are permitted when assisting guests with disabilities.  Also, Springmaid is a dog-friendly resort.  Springmaid has 13 rooms set aside in the Cypress Building for guests bringing dogs, and a dog friendly area outside.  Dogs must be in good health, be on a leash at all times and weigh less than 35 lbs.  Guests must be familiar with and abide by Springmaid’s Dog Policies at all times.  For a link to our Dog Friendly Page with more detail on the complete rules and Pet Waiver, click HERE.

Is there wireless internet?

Wireless internet is accessible in all guest rooms and conference facilities.  It is a complimentary resort amenities for all guests.

Is there a charge to walk out on the pier?

Our guests can walk out on the pier for free by displaying their activity bands. The pier is open to the public for a $1 per guest walking fee.

Is there a charge to fish from the pier?

All fishing requires a state fishing pass, which is available at our Pier Tackle Shop. Hotel guests receive a discount on fishing passes by showing your activity band.

Are there fishing rod rentals available to fish?

Rod rentals are available at the Pier Tackle Shop on a first-come, first-serve basis.

Can I buy bait at the pier?

Fishing bait is available for purchase at the Tackle Box located on Springmaid Pier.

Is shark fishing permitted from the pier?

Shark fishing is strictly prohibited.

Are discounted attraction tickets available?

Springmaid Beach Resort offers discounts on many Myrtle Beach theaters and attractions.  Look for the Ticket Packages link on our home page; or contact our reservations staff for current pricing.

Are the indoor pools heated?

The indoor pools at Live Oak and Palmetto buildings are heated.

Do you have Jacuzzi rooms?

We do not offer any rooms featuring jacuzzis.

Do you have hot tubs on the grounds?

We do not offer any hot tubs, spas, or steam rooms on our property.

Are fireworks allowed at the resort or on the beach?

Fireworks are prohibited both in the city of Myrtle Beach and on our property.

Are bon-fires allowed on the beach?

Beach fires are prohibited both in the City of Myrtle Beach and on our property.

Are there a laundry facilities?

Laundry facilities are located on the first floor of the Palmetto building, and there is another one across the street from the Palmetto building.

Does Springmaid provide shuttle service from the airport?

Shuttle service is not provided by Springmaid Beach Resort; however, the airport offers numerous transportation options including taxi service and car rentals.  For groups of 10+ rooms, Springmaid can arrange shuttle service for a fee.  Just ask our Group Sales department, they’re happy to help.

How close is shopping?

We are located near the new Market Commons shopping and dining district. We are in easy driving distance to Coastal Grand Mall, Tanger Outlets on Hwy 501 and Broadway at the Beach.

Can I get a room with a king bed?

Yes, king beds are located in the Palmetto rooms

Can I request a specific room?

While we make every effort to accommodate guests’ requests for specific room locations, this is not always possible, and rooms assignments are not guaranteed.

Do any of the rooms have a pull-out sofa bed?

While some room types feature sofas, they are not sleeper sofas.

Are cribs available?

Cribs are available on a first-come first-serve basis for no extra charge.

Are roll-way beds available?

Rollaways are available on a first-come first-serve basis for a $15 daily fee. We recommend reserving in advance.

Do you offer discounts?

We offer a discount to AARP, AAA, and Founders Federal Credit Union members. This is a limited discount and can sell out.  We also have discounts available with our many package specials throughout the year, click here for the Specials Page.

Do you require a deposit?

Yes, your first night stay is required within 10 days of the date you make your reservation from Memorial Day through Labor Day of each year. The balance is due when you arrive.  The rest of the year, we hold the room with a credit card.  Group deposit policies may vary.  It’s best to check with your Group sales representative if you are coming with a group.

Can I pay ahead on my reservation?

Yes, you can make partial payments at any time. Only your original deposit would be forfeited in the event that you should need to cancel.

Can I check in early?

While guaranteed check-in begins at 4 PM, if your accommodations are ready when you arrive, we will allow you to check-in. Guests who arrive earlier than check-in time may stop by the front desk to pre-register and receive their activity bands to enjoy the resort while they wait for their accommodations to become available.

What is your cancellation policy?

Cancellations received 14 days or less from the scheduled day or arrival will result in forfeiture of deposit. Cancellations received 15 days or more from the scheduled arrival date will result in refund of deposit, less $25 cancellation fee. Changes to the duration of a reservation must be made at least 5 days prior to arrival or guest will be charged for entire reservation length. No refunds for early departures.

What if there is a hurricane?

Because hurricane forecasting can be difficult, each storm is handled individually. If the government should issue a mandatory evacuation, the resort will issue full refund of deposit or allow the guest to transfer their money to a future date.

Is this a timeshare resort?

We do not have any affiliations with a time-share program.

Do you rent to students?

Room reservations are accepted from guests 21 years of age or older. Guest making the reservation must occupy the room.

Can we hold a family reunion there?

Our Sales Department would be happy to help you plan your family reunion. Please contact them directly at 1-800-770-7198.

Do we have a wedding coordinator? Are beach weddings available?

Our Sales Department can walk you through the steps to plan your perfect oceanfront day. Please contact them directly at 1-800-770-7198 for assistance.

What is the typical weather in Myrtle Beach?

All degrees in Fahrenheit (F).

Air Water
January 56 51
February 60 52
March 68 57
April 76 62
May 83 69
June 88 77
July 88 78
August 89 80
September 85 77
October 77 73
November 69 65
December 60 55